You can communicate from your order page if you are a registered with us, or.Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.įirst, contact us and let us know what the issues are and we’ll get your RMA going. We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. We process, ship, and deliver packages Monday through Friday. USPS – For US Postal Service tracking click here. Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below: You will be sent a shipping confirmation email with a tracking number for every shipment. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent an order confirmation email upon successfully placing your order. Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages. If you are not home, instructions how to receive your order. Unless requested by the carrier, we do not require a signature for delivery. Your shipment will be shipped via UPS, FedEx, or USPS. At this time, we are unable to ship to PO Boxes. Currently MecadoMagico only ships to the 48 contiguous States.
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